Corporate Resources
CORPORATE RESPONSIBILITY
CORPORATE RESPONSIBILITY POLICY
Version 2022.05.16
Code of Conduct & Ethics
Coming soon!Ā
Supplier Code of Conduct
Coming soon!Ā
Reseller/Distributor Code of Conduct
Coming soon!Ā
DATA PROTECTION & PRIVACY
Privacy Policy
Version 2022.07.27
Precision Optical Transceivers, Inc. (āPrecisionā) has created this privacy policy (the āPolicyā) to explain our privacy practices so you will understand when and how information or data is collected, used, disclosed and protected with respect to our services and web site located at www.precisionot.com (collectively the āServiceā). By using the Service, you consent to the privacy practices described in this Policy. We reserve the right to change this Policy at any time. If we make any material changes to our Policy, we will post a new policy on our website and update the ālast updatedā date set forth above. Therefore, we encourage you to check our Policy whenever you use the Service to see if it has been updated since your last visit.
1. WHAT DATA DO WE COLLECT?
We collect two basic types of information with our Service, namely personal identification information and aggregate information. Personal identification information is information that visitors provide to us that is directly associated with a specific person or entity such as a userās name, address, phone number, and e-mail address.
Aggregate information is data we collect about a group or category of services or users from which individual user identities have been removed, which may include demographic information. In other words, information on how you use our Service may be collected and combined with information about how others use the Service, but no personal information will be included in the resulting data. Aggregate data helps us understand trends in our userās needs so that we can better consider new features or otherwise tailor our Service. We may share aggregate information about our users with third parties for various purposes, including to help us better understand and improve our Service, and for advertising and marketing purposes.
We will never knowingly request personal information from anyone under the age of 16 without receiving parental or guardian consent. However, we have no way of accurately determining the age of individuals who access our Service, and if a child under 16 has provided us with personal information without parental or guardian consent, the parent or guardian should contact us by sending an email message to our staff atĀ marketing@precisionot.com to remove the information and opt-out of the Services provided.Ā
2. HOW DO WE COLLECT YOUR DATA?
We collect most of the data directly from users of the Service. We collect and process data when you:
- Register online, submit quote requests or place an order for any of our products or
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via
- Use or view our website via your browser’s
- Voluntarily complete a form to receive any of our long form content pieces (white papers, e-books, case studies, etc.).
- Submit information as part of a promotional company giveaway.
We may also receive your data indirectly from rental lead retrieval scanners and applicable software used for large trade shows and events.
3. HOW WILL WE USE YOUR DATA?
WeĀ use the information collected through the Service for our internal business purposes, including enhancing your experience, providing interactive or personalized elements on the sites, and better preparing future content based on the interests of our users.
We use personal identifying information that users voluntarily provide us in order to send out electronic newsletters and company updates. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. We will not share your personal information with any third parties, including advertisers, sponsors or partners without your consent.
When we use tracking information to determine which areas of our Service users like and don’t like based on traffic to those areas, we do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better Service for you. We track search terms entered in Search function as one of many measures of what interests our users, but we don’t track which particular users enter which particular terms.
By agreeing to the terms stated within this privacy policy, you consent to receive marketing-related communications from Precision OT, including but not limited to: product news, event invitations, industry-related content, resource alerts, etc. You also consent to the storage of your information as outlined in the GDPR guidelines.
You have the legal right to request information removal or to unsubscribe at any time.
If you no longer wish to be contacted for marketing purposes or to request your information be removed from our systems, please contact marketing@precisionot.com.
We do not rent, sell, or share personal information about you with other people or non-affiliated companies without your prior consent except (i) as necessary to complete a transaction you have requested, (ii) as necessary to perform internal analyses and business functions, (iii) as part of a business transfer, or (iv) when required by law or permitted to protect our rights, property, or safety. The following section describes these disclosure circumstances more fully.
Consent. Unless you choose to do so, we will not disclose your personal information to third parties for their direct marketing purposes. With your consent, we may disclose your personal information to third parties so that they may provide you with products and services that you have requested.
Transaction Processing and Business Functions. We may share personal information with third-party vendors who assist us in performing internal functions necessary to operate our business, such as public relations firms we engage to manage our social media platforms like LinkedIn or Google Ads, or who assist us in processing and completing transactions for products and services that you have requested. In the event that we use third-party vendors to assist us in performing these functions, the third parties may not use or disclose your personal information for any other purpose.
Internal Analysis. We may use information about you for our own internal purposes; such as to estimate our audience size, measure aggregate traffic patterns as well as to understand demographic, customer interest, and other trends among our users. We may outsource these tasks and disclose personal information about you to third parties, provided the use and disclosure of your personal information by these third parties is restricted to performance of such tasks.
Business Transfers: Information about our users and the Service is one of our most important business assets. Therefore, information about our users, including personal information, will be disclosed as part of any merger or acquisition, creation of a separate business to provide the Service or fulfill products, sale or pledge of company assets as well as in the event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company.
Protection of Precision and Others: We may release personal information in the good faith belief that release is appropriate and necessary to comply with legal process or authority (e.g., a lawful subpoena, warrant or court order); to enforce or apply our policies; to initiate, render, bill, and collect for amounts owed to us; to protect our rights, property, or personal safety of Precision, our users, our employees, or the public; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
4. HOW DO WE STORE YOUR DATA?
PrecisionĀ operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information you provide us.
We securely store your data in our content relationship management system (CRM) through secure servers. Data is also stored in LinkedIn Campaign Manager, Google Ads Manager or Precisionās website administrative portal, depending on where the lead originated.
No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us.
Precision will keep your personal information indefinitely unless you specifically request us to delete it. Upon request, your personal information will be deleted permanently from the CRM and will no longer be present or accessible in our database.
5. WHAT ARE YOUR PERSONAL INFORMATION PROTECTION RIGHTS?
Precision wants to make sure you are fully aware of all of your personal information protection rights. Every user is entitled to the following:
The right to accessĀ – You have the right to ask us for copies of your personal information. We may charge you a small fee for this service.
The right to correctionĀ – You have the right to request that we correct or complete any personal information you believe is inaccurate or incomplete.
The right to erasureĀ – You have the right to request that we erase or delete your personal information, under certain conditions.
The right to restrict processingĀ – You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processingĀ – You have the right to object to our processing of your personal information, under certain conditions.
The right to data portabilityĀ – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we will respond to you within 30 days. If you would like to exercise any of these rights, please contact us as directed at the end of this Privacy Policy.
6. WHAT ARE COOKIES?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our Service, we may collect information from you automatically through cookies or similartechnology.Ā Ā We use cookies in a range of ways to improve your experience on our website, including keeping you signed in and understanding how you use our Service.Ā We use cookies so that we recognize you on our Service and remember your previously selected preferences. Examples include what language you prefer and where you are located. We also use cookies to collect information about your visit to our Service, the content you viewed, the links you followed and information about your browser, device, and your IP address.
7. HOW DO YOU MANAGE COOKIES?
You can set your browser not to accept cookies, and the website below tells you how to remove cookies from your browser. However, in a few cases, some of our Service features may not function as a result.Ā For further information, visitĀ allaboutcookies.org.
8. THIRD-PARTY WEBSITES
We provide links to third-party websites from the Service as a service to our users and we are not responsible for the content or information collection practices of those sites. Please also note that these websites privacy policies will differ from ours. Therefore, we encourage you to review and understand their privacy practices before providing them with information or visiting their sites.
9. INTERNATIONAL USERS
Your personal information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your country. If you object to your personal information being transferred or used as described in this Policy, please do not register for the Service.
10. CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes. We do not provide your personal information to any third party for their direct marketing purposes without your consent. If you would like more information with respect to your privacy rights under California law, you may contact us at the contact point below. Please reference your request as āCalifornia Disclosure Information.ā
11. HOW TO CONTACT US
If you have any questions about this privacy policy, the information we collect from you, or you would like to exercise one of your personal information protection rights, please do not hesitate to contact us.
Email us at: info@precisionot.com
Information Security Policy
Coming soon!Ā
QUALITY
Quality Policy
Version 2021.06.11
Precision Optical Transceivers will provide high quality products and services that meet or exceed our customer requirements and expectations. Precision will actively review and improve our policies, programs, and procedures to enable employees to do their job correctly and consistently each time.
TERMS & CONDITIONS
General Terms & Conditions of Sale
Version 2022.07.27
GENERAL – Precision Optical Transceivers (āhereinafter referred to as the āSellerā), and the Purchaser (āBuyerā) as named on the face of the Purchase Order agree that the following General Terms and Conditions of Sale apply to the entire Agreement between both Parties. All item(s) subsequently ordered pursuant to the Agreement must be referenced by the Buyer via the Sellerās Unique Quotation Identification Number to the latest revision on the face of its Purchase Order issued to the Seller.
ACCEPTANCE – The sale of any item is expressly conditional on Buyer’s acceptance of Seller’s General Terms and Conditions of Sale as stated herein and on the typed portion of the referenced quotation number, unless otherwise specified in writing. Provided that Seller’s General Terms and Conditions of Sale have not been previously accepted by Buyer, Buyer’s receipt of item(s) shipped under the Agreement is acceptance of Sellerās General Terms and Conditions of Sale. Buyer agrees that the General Terms and Conditions of Sale, and any other document attached or incorporated by reference to the Agreement shall prevail over any inconsistent provisions in any form or other paper submitted by Buyer.
ORDER OF PRECEDENCE – The rights and obligations of the Seller and Buyer shall be subject to and governed by the Agreement. In the event of an inconsistency between the provisions of the Agreement, unless otherwise provided herein, the inconsistency shall be resolved by giving precedence in the following order from the highest to lowest degree of precedence: (1) the Purchase Order; (2) any special provisions or terms and conditions on the face of the Purchase Order; (3) the General Terms and Conditions of Sale; (4) or any other document attached or incorporated by reference.
WAIVER – No waiver by Seller or Buyer of any of the provisions of the Agreement, except by law, is effective unless explicitly set forth in writing and signed by a duly authorized representatives of both Parties. No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from the Agreement operates, or may be construed, as a waiver thereof. No single or partial exercise of any right, remedy, power, or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
DOCUMENTATION – Seller shall provide Buyer with documentation which is specifically identified in the Quotation as referenced on the face of the Purchase Order. Additional copies of documentation or requests for unique data documentation will cause Seller additional expense and may be made at Sellerās sole discretion available to Buyer at no additional cost.
TERMINATION AND SUSPENSION – Provided that Seller receives adequate written notice from Buyer, Buyer may terminate, suspends performance or makes any changes under the Agreement at Buyer’s convenience subject to all reasonable charges, which charges shall be solely determined by Seller.
CHANGES – Seller and Buyer shall mutually agree to any changes in writing. All charges and shipping delays resulting from such changes shall be solely determined by Seller and shall be binding upon Buyer.
NOTICE – Any notices required or permitted to be given by the Seller or Buyer hereunder the Agreement shall be in writing and shall be deemed to be duly given when either received electronically via e-mail, sent by mail to each Parties address as stated on the face of the Purchase Order, or when delivered by hand, or by facsimile transmission if the transmittal report indicates that the facsimile was sent successfully.
DELIVERY AND FINAL ACCEPTANCE – All sales between Seller and Buyer under the Agreement are either FOB Origin, EXW or FCA per the INCOTERMS of 2020, unless otherwise specified in writing. Any shipping arrangements made by Seller shall be charged to Buyer’s account. All claims for loss or damage, after risk of loss has passed to Buyer, shall be filed by Buyer with the carrier. Buyer shall be liable to Seller for the full price of the item(s), irrespective of loss or damage in transit. Seller shall not be required to provide freight cost receipts to Buyer at the time of invoicing. Upon Buyerās receipt of shipment, Buyer shall immediately inspect the item(s). Unless Buyer provides Seller with a written notice of any claim, shortages, or defects in the item(s) within five (5) calendar days after receipt of shipment, such item(s) shall be deemed finally inspected, checked and accepted by Buyer. Except as otherwise expressly stated in the Agreement, title to all item(s) furnished under the Agreement shall pass to Buyer upon final acceptance, regardless of when or where Buyer takes physical possession of the item(s). In the absence of shipping and packing instructions, Seller shall use its own discretion in choice of carrier and method of packing. Seller shall not be responsible for insuring shipments unless specifically requested by Buyer, and any insurance so requested shall be at Buyerās expenses and valuation.
WARRANTY –Ā For a complete list of warranty terms, visit our warranty page here.
INTELLECTUAL PROPERTY AND PATENT INDEMNIFICATION – Seller shall defend any suits brought against the Buyer based on a claim that the item(s) sold and delivered by Seller constitute an infringement of a valid patent, copyright, trademark, or other intellectual property right arising out of the sell or delivery of an item under the Agreement, and shall pay any damages and reasonable costs awarded therein against Buyer, provided that Buyer promptly notifies Seller in writing and gives authority, information and assistance to Seller for the defense of such suit. If only the item(s) sold and delivered by Seller are held to be infringing in such suit and the item(s) use is enjoined,Ā Seller shall, at Seller’s expense provide a commercially acceptable alternative, including, but not limited to, procuring for Buyer the right to continue using the item(s), replacing the item(s) with a non-infringing product or modifying the item(s) so that they become non-infringing. Buyer agrees that Seller shall not be liable, and that Buyer shall fully indemnify Seller, if infringement is based upon the use of the item(s) in connection with another product not sold and delivered by Seller, or in a manner for which the item(s) were not intended by the Seller, or if the item(s) were modified by or for the Buyer in a manner to cause the item(s) to become infringing.
ASSIGNMENT AND TRANSFER – (a) Neither Seller nor Buyer shall have the right to assign and transfer its rights or obligations under the Agreement except with the written consent of the other Party, provided, however, that a successor in interest by merger, acquisition, by operation of law, assignment, purchase, or otherwise of the entire business of either Party, shall acquire all interest of such Party hereunder. Any prohibited assignment shall be null and void. (b) There are no understandings, agreements, or representations, expressed or implied, not specified in the Agreement. (c) No action, regardless of form arising out of transactions under the Agreement, may be brought by either Party more than two (2) years after the cause of action has accrued. (d) No representative of Seller has any authority to modify the General Terms and Conditions of Sale unless the modification is contained in a written instrument signed by a duly authorized representative of Seller. (e) The Agreement is formed and shall be construed under the laws of the State of New York in the USA. (f) Any arbitration required in the performance of the contract shall occur in the State of New York in the USA. The enforcement of any award resulting from arbitration shall be governed by the rules of procedure in force in the State of New York in the USA. (g) All typographical and clerical errors in quotations and documentations may be corrected at any time by Seller.
IMPORT/EXPORT COMPLIANCE – Seller and Buyer represent and warrant that both Parties will comply with all applicable import/export laws, regulations and rules administered by the United States Bureau of Customs and Border Protection, the Bureau of Industry and Security, as well as all other applicable Federal, State or Local laws, regulations, or requirements of the United States Government and any other nation. Seller or Buyer will also obtain all applicable permits, licenses and written authorizations, if necessary, to perform both Parties obligations under the Agreement; and upon either Parties request, Seller or Buyer will provide copies of such permits, licenses and written authorizations. In addition, Seller or Buyer, as applicable, will also provide the ECCN, Schedule B and Harmonized Tariff codes assigned to the item(s) under the Agreement upon request.
COMPLIANCE WITH LAWS – Seller and Buyer represents and warrants that both Parties will comply with all applicable United States Government Federal, State or Local laws, regulations, or requirements; including, without limitation, and at each Parties own expense, with all applicable International laws and regulations, as well as the Federal, State or Local laws, regulations, or requirements of any other country and nation, which may apply to the item(s) and performance under the Agreement.
INDEMNIFICATION BY SELLER – 1) Seller shall defend any suits brought against the Buyer based on a valid claim for (a) property damage, (b) personal injury, including death, and (c) violations of applicable laws which arise out of Sellerās breach of obligations or responsibilities under the Agreement, or 2) failure to comply with applicable United States Federal, State and Local laws and regulations in the performance of the Agreement. Sellerās obligation hereunder is limited toĀ insurance available to or provided by Seller. Seller will not waive any immunity under industrial insurance, whether arising out of statute or common law, to the extent of the indemnity set forth in the Agreement. Sellerās duty to defend any suit that may arise out of, or in connection with the performance or nonperformance of the Agreement by Seller, any defective item(s) sold and delivered by Seller, any valid patent, copyright, trademark, or other intellectual property right infringement by Seller, or any other breach of Seller’s obligations hereunder. Buyer agrees that Seller shall not be held liable, and that Buyer shall fully indemnify Seller, if Buyer fails to promptly notify Seller in writing and gives authority, information, and assistance to Seller for the defense of such suit.
FORCE MAJEURE – Neither Seller or Buyer shall be liable for any excess costs or other damages if the failure to perform arises out of causes beyond the reasonable control and without the fault or negligence of the Party alleging an event of Force Majeure. Seller or Buyer shall notify the other Party in writing within ten (10) calendar days after it becomes aware of any such cause. If the original delivery schedule is overcome by the Force Majeure event, then the Parties agree to negotiate in good faith a revised delivery schedule.
DISPUTES AND CLAIMS – Any dispute or claim between Seller and Buyer arising from or relating to the Agreement or performance under it shall be resolved amicably through discussions between the Parties attempting in good faith to negotiate a resolution. If the Parties fail to negotiate a resolution in good faith for any dispute or claim arising from or relating under the Agreement, either Party may seek resolution via arbitration. If the Parties are not successful in resolving the dispute through arbitration or one of the Parties refuses to participate in arbitration, the dispute or claim shall be resolved by litigation and may be brought before the State and/or Federal Courts of the State of New York in the USA. Until final resolution of any dispute or claim hereunder, Seller shall proceed diligently with the performance under the Agreement, unless otherwise directed by Buyer in writing.
LIMITATION OF LIABILITY – Seller shall not be liable for damages caused by delay in performance under the Agreement. The sole and exclusive remedy for breach of contract, warranty, negligence, strict liability, or otherwise shall be limited to repair or replacement under the standard warranty clause. In no event shall Sellerās liability for damages in any circumstances set forth in this clause exceed the price payable for the item(s) to be performed by Seller under the Agreement. The Agreement shall neither create for nor give to any third party any claim or right of action against Seller or Buyer which would not otherwise arise without the Agreement. Any, and all, allegedly defective item(s) claimed by Buyer must be returned, at Buyerās sole expense, to Sellerās facility.
GOVERNING LAW ā Seller and Buyer agree that the Agreement shall be construed in accordance with and governed by the laws of the State of New York in the USA without regard to conflict of laws rules. All actions or proceedings arising directly or indirectly from the Agreement shall be litigated only in the State and/or Federal Courts of the State of New York in the USA, and both Parties hereby consent to the jurisdiction and venue of such Courts, unless otherwise specified in writing.
SEVERABILITY – In the event any provision or clause of the Agreement between Seller and Buyer is unenforceable or invalid and conflicts with governing law, or if any arbitration panel or court of competent jurisdiction holds invalid any provision or clause of the Agreement, such provision orĀ clause shall be deemed to be modified to reflect as nearly as possible the Parties intent. TheĀ remainder of the Agreement shall remain in full force and effect.
SURVIVAL – Any provisions of the Agreement between Seller and Buyer, which by their very nature would continue beyond the termination, cancellation, or expiration of the Agreement shall continue as valid and enforceable rights and obligations of the Parties and survive termination, cancellation, or expiration of the Agreement, unless otherwise specified in writing.
PRICE ā Sellerās prices are based on labor and material costs prevailing on the date of the Agreement. Buyer is responsible for all costs of delivery, and Buyer is responsible for any costs of packaging other than Seller’s standard packaging and commercial container(s).
TAXES – Seller and Buyer agree that all Government charges upon the production, shipment and sale of the item(s) covered by the Agreement, including, but not limited to, use, occupation, export and import taxes, shall be paid by Buyer or, in lieu thereof, and Buyer shall furnish Seller with a valid tax exemption certificate or other evidence of exemption acceptable to the authority imposing the tax on Seller, unless otherwise specified in writing.
CREDIT TERMS – Provided that, in Seller’s opinion, there is a material adverse change in Buyer’s financial condition and/or Buyer has not, within the agreed upon time, fully paid for items previously shipped under this or any another Agreement with Seller, Seller reserves the right to revoke Buyer’s credit and/or suspends performance on this or any other Agreement and future shipments. Buyer shall not set off or recoup invoiced amounts or any portion thereof against sums that are due or may become due from Seller.
LATE PAYMENTS – All discount periods to Buyer, if any, begin on the invoice date and all payments are due within thirty (30) days after the invoice date, and/or in accordance with the applicable INCOTERMS of 2020 under the Agreement. A service charge of one-point-five percent (1.5%) shall be charged for each month and portion thereof that payments are received later than the agreed upon thirty (30) days after the invoice date, and/or in accordance with the applicable INCOTERMS of 2020 under the Agreement. Seller and Buyer agree that the laws of the State of New York in the USA govern the Agreement. However, if it is judicially determined that a different law governs this clause of the Agreement, the service charge shall be the maximum amount permitted under such law.
GENERAL TERMS AND CONDITIONS OF PROCUREMENT
Version 2022.07.27
- GENERAL – The Supplier/Vendor/Manufacturer (hereinafter referred to as the āSellerā), and Precision Optical Transceivers (hereinafter referred to as the āBuyerā) as named on the face of the Purchase Order agree that the following General Terms and Conditions of Procurement apply to the entire Agreement between both Parties. All item(s) subsequently ordered pursuant to the Agreement must be referenced by the Buyer via the Sellerās Unique Quotation Identification Number to the latest revision on the face of its Purchase Order issued to the Seller.
- ACCEPTANCE – The sale of any item is expressly conditional on Seller’s acceptance of Buyer’s General Terms and Conditions of Procurement as stated herein and on the typed portion of the Purchase Order, unless otherwise specified in writing. Provided that Buyerās General Terms and Conditions of Procurement have not been previously accepted by Seller, Seller’s shipped and delivered item(s) under the Agreement is acceptance of Buyerās General Terms and Conditions of Procurement. Seller agrees that the General Terms and Conditions of Procurement, and any other document attached or incorporated by reference to the Agreement shall prevail over any inconsistent provisions in any form or other paper submitted by Seller.
- ORDER OF PRECEDENCE – The rights and obligations of the Seller and Buyer shall be subject to and governed by the Agreement. In the event of an inconsistency between the provisions of the Agreement, unless otherwise provided herein, the inconsistency shall be resolved by giving precedence in the following order from the highest to lowest degree of precedence: (1) the Purchase Order; (2) any special provisions or terms and conditions on the face of the Purchase Order; (3) the General Terms and Conditions of Procurement; (4) or any other document attached or incorporated by reference.
- WAIVER – No waiver by Seller or Buyer of any of the provisions of the Agreement, except by law, is effective unless explicitly set forth in writing and signed by a duly authorized representatives of both Parties. No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from the Agreement operates, or may be construed, as a waiver thereof. No single or partial exercise of any right, remedy, power, or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
- DOCUMENTATION – Seller shall provide Buyer with documentation which is specifically identified on the face of the Purchase Order. Additional copies of documentation or requests for unique data documentation may be made available to Buyer at no additional cost.
- TERMINATION AND SUSPENSION – Provided that Seller receives adequate written notice from Buyer, Buyer may terminate, suspends performance, or makes any changes under the Agreement at Buyer’s convenience subject to all reasonable charges determined between both Parties.
- CHANGES – Seller and Buyer shall mutually agree to any changes in writing. All charges and shipping delays resulting from such changes shall be determined between both Parties.
- NOTICE – Any notices required or permitted to be given by the Seller or Buyer hereunder the Agreement shall be in writing and shall be deemed to be duly given when either receivedĀ electronically via e-mail, sent by mail to each Parties address as stated on the face of the Purchase Order, or when delivered by hand, or by facsimile transmission if the transmittal report indicates that the facsimile was sent successfully.
- DELIVERY AND FINAL ACCEPTANCE – All sales between Seller and Buyer under the Agreement are either FOB Destination, DAP or DDP per the INCOTERMS of 2020, unless otherwise specified in writing. Any shipping arrangements made by Seller, without the consent and approval of Buyer, shall be at Seller’s sole cost and expense. All claims for loss or damage, even after risk of loss and title has passed to Buyer, shall be filed by Seller with the carrier. Buyer shall not be liable to Seller for the full price of the item(s), irrespective of loss or damage in transit. Seller, if applicable, shall be required to provide any freight cost receipts to Buyer at the time of invoicing. Upon Buyerās receipt of shipment, Buyer shall immediately inspect the item(s). Unless Buyer provides Seller with a written notice of any claim, shortages, or defects in the item(s) within ten (10) calendar days after receipt of shipment, such item(s) shall be deemed finally inspected, checked and accepted by Buyer. Except as otherwise expressly stated in the Agreement, title to all item(s) furnished under the Agreement shall pass to Buyer upon final acceptance, regardless of when or where Buyer takes physical possession of the item(s). In the absence of shipping and packing instructions, Seller shall use its own discretion in choice of carrier and method of packing. Seller shall be responsible for insuring shipments unless specifically instructed by Buyer not to do so, and any insurance so requested shall be at Sellerās expenses and valuation.
- WARRANTY – Seller carries a lifetime advanced exchange warranty for all optical transceiver products. If any product is deemed defective, Seller will replace the item(s) free of charge. This advanced replacement is offered with shipping costs covered by Seller. The lifetime advanced exchange warranty is only applicable to the original Buyer of the equipment. Failure of equipment due to misuse, exceeding maximum input optical power specs, incorrect electrical voltages, product modification, abuse, neglect/mishandling, or improper environment exposure voids the warranty in its entirety. Seller disclaims any liabilities or warranties, expressed or implied, beyond the remedies provided as stated in the lifetime warranty. Seller is not liable to the Buyer of a product for any damages, expenses, or lost revenues/savings/profits exceeding the original amount paid for the product. Seller warrant that all optical accessories, including fiber jumpers/cables, tuning modules, EDFA modules, DCM modules and Mux/Demux modules are free from defects in materials and workmanship for ten (10) years from the date of delivery. Damages resulting from abuse, accident, modifications, and unauthorized repairs are not cover under this warranty. Sellerās lifetime warranty excludes consumable products such as Click Clean Fiber Cleaners unless failure has occurred due to a defect in materials or workmanship and, damage resulting from abuse, accident, modifications, unauthorized repairs or other causes that are not defects in materials and workmanship.
- INTELLECTUAL PROPERTY AND PATENT INDEMNIFICATION – Seller shall defend any suits brought against the Buyer based on a claim that the item(s) sold and delivered by Seller constitute an infringement of a valid patent, copyright, trademark, or other intellectual property right arising out of the sell or delivery of an item under the Agreement, and shall pay any damages and reasonable costs awarded therein against Buyer, provided that Buyer promptly notifies Seller in writing and gives authority, information and assistance to Seller for the defense of such suit. If only the item(s) sold and delivered by Seller are held to be infringing in such suit and the item(s) use is enjoined, Seller shall, at Seller’s expense provide a commercially acceptable alternative, including, but notĀ limited to, procuring for Buyer the right to continue using the item(s), replacing the item(s) with a non-infringing product, or modifying the item(s) so that they become non-infringing. Buyer agrees that Seller shall not be liable, and that Buyer shall fully indemnify Seller, if infringement is based upon the use of the item(s) in connection with another product not sold and delivered by Seller, or in a manner for which the item(s) were not intended by the Seller, or if the item(s) were modified by or for the Buyer in a manner to cause the item(s) to become infringing.
- ASSIGNMENT AND TRANSFER – (a) Neither Seller nor Buyer shall have the right to assign and transfer its rights or obligations under the Agreement except with the written consent of the other Party, provided, however, that a successor in interest by merger, acquisition, by operation of law, assignment, purchase, or otherwise of the entire business of either Party, shall acquire all interest of such Party hereunder. Any prohibited assignment shall be null and void. (b) There are no understandings, agreements, or representations, expressed or implied, not specified in the Agreement. (c) No action, regardless of form arising out of transactions under the Agreement, may be brought by either Party more than two (2) years after the cause of action has accrued. (d) No representative of Buyer has any authority to modify the General Terms and Conditions of Procurement unless the modification is contained in a written instrument signed by a duly authorized representative of Buyer. (e) The Agreement is formed and shall be construed under the laws of the State of New York in the USA. (f) Any arbitration required in the performance of the contract shall occur in the State of New York in the USA. The enforcement of any award resulting from arbitration shall be governed by the rules of procedure in force in the State of New York in the USA. (g) All typographical and clerical errors in purchase order and documentations may be corrected at any time by Buyer.
- IMPORT/EXPORT COMPLIANCE – Seller and Buyer represent and warrant that both Parties will comply with all applicable import/export laws, regulations and rules administered by the United States Bureau of Customs and Border Protection, the Bureau of Industry and Security, as well as all other applicable Federal, State or Local laws, regulations, or requirements of the United States Government and any other nation. Seller or Buyer will also obtain all applicable permits, licenses and written authorizations, if necessary, to perform both Parties obligations under the Agreement; and upon either Parties request, Seller or Buyer will provide copies of such permits, licenses and written authorizations. In addition, Seller or Buyer, as applicable, will also provide the ECCN, Schedule B and Harmonized Tariff codes assigned to the item(s) under the Agreement upon request.
- COMPLIANCE WITH LAWS – Seller and Buyer represents and warrants that both Parties will comply with all applicable United States Government Federal, State or Local laws, regulations, or requirements; including, without limitation, and at each Parties own expense, with all applicable International laws and regulations, as well as the Federal, State or Local laws, regulations, or requirements of any other country and nation, which may apply to the item(s) and performance under the Agreement.
- INDEMNIFICATION BY SELLER – 1) Seller shall defend any suits brought against the Buyer based on a valid claim for (a) property damage, (b) personal injury, including death, and (c) violations of applicable laws which arise out of Sellerās breach of obligations or responsibilities under the Agreement, or 2) failure to comply with applicable United States Federal, State and Local laws and regulations in the performance of the Agreement. Sellerās obligation hereunder is not limited toĀ insurance available to or provided by Seller. Seller will waive any immunity under industrial insurance, whether arising out of statute or common law, to the extent of the indemnity set forth in the Agreement. Sellerās duty to defend any suit that may arise out of, or in connection with the performance or nonperformance of the Agreement by Seller, any defective item(s) sold and delivered by Seller, any valid patent, copyright, trademark, or other intellectual property right infringement by Seller, or any other breach of Seller’s obligations hereunder. Buyer agrees that Seller shall not be held liable, and that Buyer shall fully indemnify Seller, if Buyer fails to notify Seller within reasonable time in writing and gives authority, information, and assistance to Seller for the defense of such suit.
- INSURANCE – Unless otherwise agreed upon between Seller and Buyer in writing, Seller shall maintain during the term of this Agreement; (a) workers compensation insurance as prescribed by the law of the state or nation in which the Agreement is performed; (b) employer’s liability insurance with limits of at least $1,000,000 for each occurrence; (c) Commercial General Liability insurance with limits of at least $1,000,000 per occurrence. Any other coverage available to Buyer shall apply on an excess basis. Seller’s obligation to obtain the foregoing insurance does not waive or release Seller’s liabilities or duties to indemnify under this Agreement.
- FORCE MAJEURE – Neither Seller or Buyer shall be liable for any excess costs or other damages if the failure to perform arises out of causes beyond the reasonable control and without the fault or negligence of the Party alleging an event of Force Majeure. Seller or Buyer shall notify the other Party in writing within ten (10) calendar days after it becomes aware of any such cause. If the original delivery schedule is overcome by the Force Majeure event, then the Parties agree to negotiate in good faith a revised delivery schedule.
- SUBSTITUTION – Seller agrees not to substitute materials or other components of any item(s) sold and delivered to Buyer, without the written consent from Buyer.
- CERTIFICATION OF AUTHENTICITY AND TRACEABILITY – Seller certifies to Buyer that all item(s) sold and delivered under the Agreement are genuine, new and unused. Seller further certifies that all material used to make the item(s) is traceable to the point of manufacture and that complete material origin is known and can be furnished to Buyer upon request. Seller shall obtain certification documents from all of Sellerās suppliers, vendors, or manufacturers when applicable, and retain such documentation for a minimum of five (5) years. Seller will have a documented procedure that defines the method for controlling records that are created by and/or retained by Seller.
- DISPUTES AND CLAIMS – Any dispute or claim between Seller and Buyer arising from or relating to the Agreement or performance under it shall be resolved amicably through discussions between the Parties attempting in good faith to negotiate a resolution. If the Parties fail to negotiate a resolution in good faith for any dispute or claim arising from or relating under the Agreement, either Party may seek resolution via arbitration. If the Parties are not successful in resolving the dispute through arbitration or one of the Parties refuses to participate in arbitration, the dispute or claim shall be resolved by litigation and may be brought before the State and/or Federal Courts of the State of New York in the USA. Until final resolution of any dispute or claim hereunder, Seller shall proceed diligently with the performance under the Agreement, unless otherwise directed by Buyer in writing.
- LIMITATION OF LIABILITY – Buyer shall not be liable by reason of Buyer’s breach or termination of this Agreement or for any Buyer acts or omissions in connection with this Agreement for any special, incidental or consequential damages of any kind, however caused, including, but not limited to, loss of profits or revenue, loss of data, item interruption, or any claims or demands against Seller by any other entity, whether such remedy is sought in contract, warranty, negligence, strict liability, or otherwise. In no event shall Buyer’s liability for damages in any circumstances set forth in this clause exceed the price payable for the item(s) to be performed by Seller under the Agreement. The Agreement shall neither create for nor give to any third party any claim or right of action against Seller or Buyer which would not otherwise arise without this Agreement.
- GOVERNING LAW – Seller and Buyer agree that the Agreement shall be construed in accordance with and governed by the laws of the State of New York in the USA without regard to conflict of laws rules. All actions or proceedings arising directly or indirectly from the Agreement shall be litigated only in the State and/or Federal Courts of the State of New York in the USA, and both Parties hereby consent to the jurisdiction and venue of such Courts, unless otherwise specified in writing.
- SEVERABILITY – In the event any provision or clause of the Agreement between Seller and Buyer is unenforceable or invalid and conflicts with governing law, or if any arbitration panel or court of competent jurisdiction holds invalid any provision or clause of the Agreement, such provision or clause shall be deemed to be modified to reflect as nearly as possible the Parties intent. The remainder of the Agreement shall remain in full force and effect.
- SURVIVAL – Any provisions of the Agreement between Seller and Buyer, which by their very nature would continue beyond the termination, cancellation, or expiration of the Agreement shall continue as valid and enforceable rights and obligations of the Parties and survive termination, cancellation, or expiration of the Agreement, unless otherwise specified in writing.
- PRICE – Sellerās prices to Buyer are based on labor and material costs, and shall cover all item(s) sold and delivered by Seller to satisfy the requirements under the Agreement. Buyer will not be liable for extra charges of any kind, unless otherwise specified in writing.
- TAXES – The prices in the Agreement include, and Seller shall pay, all taxes, impositions, charges and exactions imposed on or measured by this Agreement, except for applicable sales and use taxes that are separately stated on Sellerās invoice. Prices shall not include any taxes, impositions, charges, or exactions for which Buyer has furnished a valid exemption certificate or other evidence of exemption, unless otherwise specified in writing.
- PAYMENTS – Payment of each submitted invoice shall be made by Buyer within forty-five (45) days following receipt of each invoice, provided however, that the Buyer may withhold an appropriate portion of the payment until any dispute or claim was resolved under the Agreement. Payment by Buyer shall be deemed to have been made for the purpose of meeting the forty-five (45) day requirements on the date Buyer deposited the payment via electronic funds payment. Final payment shall not release Seller from any warranty and indemnification provisions contained in this Agreement. Seller shall retain, for a minimum of five (5) years following the expiration or termination of this Agreement, accurate documentation of all matters that relate to the item(s) sold and delivered to Buyer, and shall make such records available to Buyer upon request.
SOFTWARE TERMS & CONDITIONS
Version 2022.07.27
1. DEFINITIONS
1.1. āAdd-onā means any development that adds new and independent functionality, but does not modify existing Precision functionality, and is developed using Precision application programming interfaces or other Precision code that allows other software products to communicate with or call on Precision Software.
1.2. āAffiliateā means any legal entity in which Precision or Customer, directly or indirectly, holds more than 50% of the entity’s share or voting rights. Any legal entity will be considered an Affiliate for only such time as that interest is maintained.
Ā 1.3. āAgreementā means the agreement as defined in the Purchase Order, Quote and/or Invoice.
1.4. āDesignated Unitā means information technology devices (e.g., hard disks, mobile devices, central processing units) identified by Customer that have been officially made known to the public as appropriate for Use or interoperation with the Software.
1.5. āExport Lawsā means all applicable import, export control and sanctions including, but without limitation, the laws of the United States and United Kingdom.
1.6. āIntellectual Property Rightsā means patents of any type, design rights, copyrights, trade secrets, confidentiality rights, trademarks, trade names and any other intangible property rights, whether registered or unregistered, including applications (or rights to apply) and registrations for any of the foregoing, in any country, arising under GTCs for Precision Software and Support.
1.7.Ā āPrecisionā represents Precision Optical Transceivers, Inc. and Affiliates.
1.8. āQuote or Purchase Orderā means the applicable ordering document for Precision Software and/or Support that references these GTC.
1.9. āRepresentativesā means any affiliates, employees, contractors, sub-contractors, legal representatives, accountants, or other professional advisors.
1.10. āPrecision Materialsā means any software, programs, tools, systems, data, or other materials provided, developed, or made available by Precision in the course of performance. This includes but is not limited to the Software, Precision Support and Documentation delivered to Customer.
1.11. āPrecision Supportā means Precision’s then current support offering, such as software maintenance, made available to Customer, as stated in the Quote, Purchase Order or Invoice.
1.12. āSoftwareā means all software products licensed and delivered to the Customer by Precision and any new releases, updates or versions thereof made available by Precision.
1.13. āTaxesā means all transactional taxes, local sales tax, value added tax, goods, and services tax, use tax, property tax, excise tax, service tax or other similar taxes.
1.14. āUseā means to activate the processing capabilities of the Software, load, execute, access, employ the Software, or display information resulting from such capabilities.
2. GRANT USE RIGHTS AND RESTRICTIONS
2.1 Precision hereby grants to Customer a non-exclusive, non-transferable Ā license (except for subscription based licenses) to Use the Software and other Precision Materials in connection with the use of the Product. Customer may only use the Licensed Software for its own use but may not translate or modify the Licensed Software or incorporate it into other software or products. Customer also may not transfer, resell, loan, or sublicense the Licensed Software to any third party, in whole or in part, in any form, whether modified or unmodified. Ā The Customer may use Precision Software and Precision Materials world-wide, except in countries where such use is prohibited by Export Laws.
2.2. Customer agrees to install the Software only on Designated Units located at Customer’s facilities and in Customer’s direct possession. With advance written notice to Precision, the devices may also be located in the facilities of an Affiliate and be in the Affiliate’s direct possession. Customer must be appropriately licensed as stated in Use Terms for any individuals that Use the Software, including employees or agents of Affiliates. If Customer receives licensed Software that replaces previously licensed Software, its rights under the Agreement regarding the previously licensed Software end when it deploys the replacement Software for Use on Designed Units.
3. DELIVERY
Subject to the Export Law provisions of these GTCs, Precision makes the Software available for download from a network at the Customers own cost and Customer is responsible for the cost of downloading the Software.
4. PAYMENT TERMS AND TAXES
4.1. Payment Terms
Customer shall make payment (plus applicable Taxes) as stated on the invoice within 30 days of purchase. If Customer does not pay in accordance with the terms of the Agreement, Precision may suspend Support until payment is made.
4.2. Taxes
All fees and other charges are subject to applicable taxes, which will be charged for and payable in addition to fees under the Agreement.
5. TERM AND TERMINATION
5.1. Term
The Agreement and the license granted hereunder become effective as of the date specified on the invoice and shall remain in effect for 12-month. Ā Each term shall be renewed for subsequent periods of the same length as the initial term upon issuance of purchase order or signature on quote.Ā Upon customer request, automatic renewal may be setup for subsequent periods of the same length as the initial term.Ā Under automatic renewal terms, termination may not occur unless either party gives the other written notice of termination at least thirty (30) days prior to expiration of the then-current term.
5.2. Termination of the Agreement
Company may terminate this Agreement if Customer is in default of any of the terms and conditions of this Agreement and fails to correct such default within ten (10) days after written notice thereof from Company.
6. WARRANTY
COMPANY LICENSES, AND CUSTOMER ACCEPTS, THE LICENSED SOFTWARE “AS IS.” COMPANY PROVIDES NO WARRANTIES AS TO THE FUNCTION OR USE OF THE LICENSED SOFTWARE, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE LICENSED SOFTWARE IS WITH CUSTOMER. COMPANY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE LICENSED SOFTWARE WILL MEET CUSTOMER’S REQUIREMENTS OR THAT THE OPERATION OF THE LICENSED SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE.
7. LIMITATION OF LIABILITY
COMPANY’S LIABILITY TO CUSTOMER UNDER ANY PROVISIONS OF THIS AGREEMENT FOR DAMAGES FINALLY AWARDED SHALL BE LIMITED TO THE AMOUNTS ACTUALLY PAID HEREUNDER BY CUSTOMER TO COMPANY. IN NO EVENT SHALL COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF USE, LOSS OF PROFITS OR INTERRUPTION OF BUSINESS, HOWEVER CAUSED OR ON ANY THEORY OF LIABILITY.
8. INTELLECTUAL PROPERTY RIGHTS
8.1. Customer recognizes that Precision regards the Software as its proprietary information as confidential trade secrets of great value. Customer agrees not to provide or to otherwise make available in any form the Licensed Software, or any portion thereof, to any person other than employees of Customer without the prior written consent of Company. Customer further agrees to treat the software with at least the same degree of care with which Customer treats its own confidential information and in no event with less care than is reasonably required to protect the confidentiality of the software. Customer may not make any copies, in any sort, of the software.
8.2. Company will defend at its own expense any action brought against Customer to the extent it is based on a claim that the Licensed Software used within the scope of the license granted hereunder infringe a United States patent, copyright, or other proprietary right of a third party. Company will pay any costs, damages or attorney fees finally awarded against Customer in such action which are attributable to such claim, provided Company is promptly notified in writing of such claim, may control the defense and/or settlement of such claim, and is provided with all requested assistance, information, and authority. In the event that a Licensed Software becomes, or in Company ‘s opinion is likely to become, the subject of a claim of infringement of a United States patent, copyright or trade secret, Company may at its option either secure Customer’s right to continue using the Licensed Software, replace or modify the Licensed Software to make them not infringing, or provide Customer with a refund of the license fee less depreciation on a five (5) year, straight-line basis. Company shall have no liability for any claim of patent, copyright or trade secret infringement based on the use of a Licensed Software in any form other than the original, unmodified form provided to Customer or the use of a combination of the Licensed Software with hardware, software or data not supplied by Company where the used Licensed Software alone in their original, unmodified form would not constitute an infringement. The foregoing states Customer’s entire liability for infringement or claims of infringement of patents, copyrights, or other intellectual property right.
9. CONFIDENTIALITY
The Customer and Precision acknowledge that the existence of these terms and conditions, pricing, and any other facts, whether oral or written, are regarded as confidential information. Each Party shall maintain confidentiality of all such information, and without obtaining the written consent of the other Party, it shall not disclose any relevant information to any third parties, except to the extent required by law, regulation, court order or regulatory agency.Ā The Customer and Precision will take steps to protect the disclosing partyās Confidential Information substantially similar to those steps that the receiving party takes to protect its own similar Confidential Information.
10. MISCELLANEOUS
10.1. Trade Compliance
Customer understands that Company is subject to regulation by agencies of the U.S. Government, including the U.S. Departments of Commerce and State, which prohibit export or diversion of certain technical products to certain countries. Customer warrants that it will comply in all respect with the export and re-export restrictions set forth in the export license for the Licensed Software and all other applicable export regulations. Customer agrees to indemnify and hold Company harmless from any loss, damages, liability or expenses incurred by Company as a result of Customer’s failure to comply with any export regulations or restrictions.
10.2. Notices
All notices in connection with this Agreement shall be in writing and may be given by certified, registered, or first-class mail or personally delivered at the address set forth on the front page. For purposes of this Agreement, a notice shall be deemed effective upon personal delivery to the party or if by mail five days after proper deposit in a mailbox.
10.3. Non-Assignment
Customer may not assign, sublicense, or otherwise transfer Precision Software or Support without the prior written consent of Precision.
10.4. Successors
This Agreement will be binding upon and will inure to the benefit of the parties hereto and their respective representatives, successors and assigns except as otherwise provided herein.
10.5. Force Majeure
Any delay in performance (other than for payment of amounts due) caused by conditions beyond the reasonable control of the performing party is not a breach of the Agreement. The time for performance will be extended for a period equal to the duration of the conditions preventing performance.
10.6. Governing Law
This Agreement shall be governed and interpreted by the laws of the State of New York. Monroe County, New York shall be the appropriate venue and jurisdiction for the resolution of any disputes hereunder. Both parties hereby consent to such personal and exclusive jurisdiction.
10.7 Severability
In the event any provision of this Agreement is determined to be invalid or unenforceable, the remainder of this Agreement shall remain in force as if such provision were not a part.
10.8. Entire Agreement
This Agreement sets forth the entire understanding between the parties with respect to the subject matter hereof, and merges and supersedes all prior agreements, discussions and understandings, express or implied, concerning such matters. This Agreement shall take precedence over any additional or conflicting terms which may be contained in Customer’s purchase order or Company’s order acknowledgment forms.
Warranty Policy
Version 2023.02.14
For a complete list of warranty terms, visit our warranty page here.Ā
Return & Refund Policy
Coming soon!Ā
Export Compliance Policy
Coming soon!Ā
Foreign & 3rd Party Export Transfer Agreement
Coming soon!Ā
End-User/End-Use Statement
Coming soon!Ā
PRODUCT COMPLIANCE
TAA Compliance
Coming soon!Ā
RoHS Compliance
Coming soon!Ā
REACH Compliance
Coming soon!Ā
Rare Earth Elements Statement
Coming soon!Ā