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Optical Networking, Redefined.

Technical Support

No matter your location, time of day, or your support request, our technical support team is here to help. Precision OT has around-the-clock support with experts at the ready to assist with all of your technical needs and questions.

Let us help you do business more efficiently! Submit the support form below for assistance or utilize our live chat feature today. Our live chat is available Monday-Friday, 9:00 AM EST – 5:00 PM EST. If submitting a form request, please allow 24 hours for a response.

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RMA Submissions

Need to submit a part replacement request? Click here to request your RMA.

Lifetime Warranty and Guaranteed Compatibility

Interested in learning more about a product’s warranty? Learn more here.

Product & Service Resources

Have a question? View all of our available products, services, and technical documentation here.