At Precision OT, building high-quality optical networking equipment and offering best-in-class services is only half the battle. We’re also focused on delivering the best possible customer support. In everything we do, from offering short lead times for our optical transceivers to designing reliable fiber jumpers, we put our customers first. Whenever you need support, just reach out – we’re only a phone call or an email away.
We believe strong partnerships begin with clear, open communication and dependable customer support, right from the get-go. You don’t appreciate long hold times and neither do we. You want responsive, efficient communication with an optical expert when you need it – and we make that happen.
If you need support or just have a question about our products, rest assured you’ll get to talk to one of our experts quickly. Our entire customer support team is well versed in all of our operations, so you won’t need to be transferred six times to get an answer.
The bottom line is, we’re here to help – so don’t hesitate to contact us!
Prefer to email instead of calling? Depending on the nature of your inquiry, choose from among the addresses below:
USA CORPORATE HEADQUARTERS
Precision Optical Transceivers, Inc.
100 Latona Road | Bldg 318-A
Rochester, NY 14652
Phone: +1 (585) 500-4090
Fax: +1 (585) 486-1092
SECONDARY USA OFFICE LOCATIONS
Incline Village, NV
EMEA & India
Precision Optical Transceivers, UK Limited
Unit 1 Woodside South Marston Park Swindon SN3 4WA
Phone: +44 1635 597978