Lifetime Warranty and Guaranteed Compatibility

Precision Optical Technologies, Inc. realizes how important network functionality is to our customers. With this in mind, all products sold carry a warranty subject to the terms and conditions stated below:

PRODUCT CATEGORY 

HARDWARE WARRANTY TERMS 

REPLACEMENT POLICY 

SOFTWARE WARRANTY TERMS 

Optical Transceivers 

 

 

 

Standard Modules 

Limited Lifetime 

Repair of Returned Part or Advanced Replacement Available 

Not applicable 

Recodable Modules 

5 Years 

Repair of Returned Part or Advanced Replacement Available 

Not applicable 

Coherent Optical Modules 

1 Year 

Repair of Returned Part or Advanced Replacement Available 

Not applicable 

PON/FTTX 

 

 

 

OpenPath ONT’s 

1 Year 

Repair of Returned Part or Advanced Replacement Available 

30-days 

OpenPath OLT’s 

3 Years 

Repair of Returned Part or Advanced Replacement Available 

30-days 

OpenPath Accessories (Power Supply, Fans, etc.) 

1 Year 

Repair of Returned Part or Advanced Replacement Available 

Not applicable 

Optical Passives 

 

 

 

Mux/Demux 

5 Years 

Per expedited manufacturing lead time 

Not applicable 

PON Coexistence Filters 

5 Years 

Per expedited manufacturing lead time 

Not applicable 

Splitters 

5 Years 

Per expedited manufacturing lead time 

Not applicable 

Connectivity / Hardware 

 

 

 

Rack & Wall Mount Hardware 

5 Years  

Per expedited manufacturing lead time 

Not applicable 

MPO/MTP Cables, Fiber Jumpers, Filters 

10 Years 

Per expedited manufacturing lead time 

Not applicable 

MPO Breakout Modules 

5 Years 

Per expedited manufacturing lead time 

Not applicable 

Tools and Accessories 

 

 

 

Transceiver Management Modules/Kits 

1 Year 

Advanced Replacement 

30-days 

Click Cleaners 

Not applicable 

Not applicable 

Not applicable 

Batteries and Other Accessories 

Not applicable 

Not applicable 

Not applicable 

Precision Optical Technologies, Inc., in its sole discretion, reserves the right to deem product defective under the terms and conditions of the warranty.  Products deemed defective under warranty will be repaired or replaced with functionally equivalent new or serviceable used parts.  Precision Optical Technologies, Inc. will cover all applicable shipping and handling charges for the return of defective products, as well as replacement product delivery to the customer’s site. The lifetime advanced exchange warranty coverage begins from the initial date of shipment and is only applicable to the original buyer of the equipment.  

Operation of equipment beyond specified input optical power, electrical voltages, temperature, humidity or any other parameter specified on the product datasheet voids the warranty in its entirety.  Equipment failure due to misuse, product modification, abuse, neglect/mishandling, inadequate ESD protection, improper storage environment or contamination of optical connections are not eligible for warranty replacement.    

Product compatibility guarantee is limited to the application specified at the time of purchase.  Optical transceiver module connector/receptacle mating durability is limited to the definitions stated in the Telcordia GR-326-CORE specification.  Wear and tear from repeated connector and receptacle mating that exceeds the GR-326-CORE standard voids the warranty in its entirety.  The use of accessories and replacement parts in equipment that are not Precision Optical Technologies branded voids the warranty in its entirety.  Software warranty is limited to products that are operated according to product specification and the associated user guide documentation. 

Returned product that is determined to be without defect are not covered by this warranty. As such, all costs, including Advanced Product Replacement costs, return of original product and all associated shipping and handling charges will be the responsibility of the customer. 

Precision Optical Technologies, Inc. disclaims any liabilities or warranties, expressed or implied, beyond the remedies provided as stated in the lifetime warranty. Precision Optical Technologies, Inc. is not liable to the purchaser of a product for any damages, expenses, or lost revenues/savings/profits exceeding the original amount paid for the product. Damages resulting from abuse, accident, modifications and unauthorized repairs are not covered under this warranty.  

For more information on our Lifetime Warranty, contact us at info@precisionot.com.