Lifetime Warranty and Guaranteed Compatibility
Precision Optical Technologies, Inc. realizes how important network functionality is to our customers. With this in mind, all products sold carry a warranty subject to the terms and conditions stated below:
|
PRODUCT CATEGORY |
HARDWARE WARRANTY TERMS |
REPLACEMENT POLICY |
SOFTWARE WARRANTY TERMS |
| Optical Transceivers | |||
| Standard Modules | Lifetime | Advanced Replacement | Not applicable |
| Recodable Modules | 5 Years | Advanced Replacement | Not applicable |
| Coherent Optical Modules | 1 Year | Advanced Replacement | Not applicable |
| PON/FTTX | |||
| OpenPath ONT’s | 1 Year | Advanced Replacement | 30-days |
| OpenPath OLT’s | 3 Years | Advanced Replacement | 30-days |
| OpenPath Accessories (Power Supply, Fans, etc.) | 1 Year | Advanced Replacement | Not applicable |
| Optical Passives | |||
| Mux/Demux | 5 Years | Per expedited manufacturing lead time | Not applicable |
| PON Coexistence Filters | 5 Years | Per expedited manufacturing lead time | Not applicable |
| Splitters | 5 Years | Per expedited manufacturing lead time | Not applicable |
| Connectivity / Hardware | |||
| Rack & Wall Mount Hardware | 5 Years | Per expedited manufacturing lead time | Not applicable |
| MPO/MTP Cables, Fiber Jumpers, Filters | 10 Years | Per expedited manufacturing lead time | Not applicable |
| MPO Breakout Modules | 5 Years | Per expedited manufacturing lead time | Not applicable |
| Tools and Accessories | |||
| Transceiver Management Modules/Kits | 1 Year | Advanced Replacement | 30-days |
| Click Cleaners | Not applicable | Not applicable | Not applicable |
| Batteries and Other Accessories | Not applicable | Not applicable | Not applicable |
If any product is deemed defective under the terms and conditions of the warranty, Precision Optical Technologies, Inc. will replace the item free of charge. For products where advanced replacement is offered, shipping costs covered by our company. The lifetime advanced exchange warranty coverage begins from the initial date of shipment from Precision OT’s facility and is only applicable to the original buyer of the equipment. Failure of equipment due to misuse, exceeding maximum input optical power specs, incorrect electrical voltages, product modification, abuse, neglect/mishandling, or improper environment exposure voids the warranty in its entirety. Optical transceiver module connector/receptacle mating durability is limited to the definitions stated in the Telcordia GR-326-CORE specification. Wear and tear from repeated connector and receptacle mating that exceeds the GR-326-CORE standard voids the warranty in its entirety. The use of accessories and replacement parts in PrecisionOT equipment that are not Precision Optical Technologies branded voids the warranty in its entirety. Software warranty is limited to product that is operated according to product specification and the associated user guide documentation.
Precision Optical Technologies, Inc. disclaims any liabilities or warranties, expressed or implied, beyond the remedies provided as stated in the lifetime warranty. Precision Optical Technologies, Inc. is not liable to the purchaser of a product for any damages, expenses, or lost revenues/savings/profits exceeding the original amount paid for the product. Damages resulting from abuse, accident, modifications and unauthorized repairs are not cover under this warranty.
For more information on our Lifetime Warranty, contact us at info@precisionot.com.
