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Optical Networking, Redefined.

Lifetime Warranty and Guaranteed Compatibility

Precision Optical Technologies, Inc. realizes how important network functionality is to our customers. With this in mind, all products sold carry a warranty subject to the terms and conditions stated below:

PRODUCT CATEGORY

HARDWARE WARRANTY TERMS

REPLACEMENT POLICY

SOFTWARE WARRANTY TERMS

Optical Transceivers   
Standard ModulesLifetimeAdvanced ReplacementNot applicable
Recodable Modules5 YearsAdvanced ReplacementNot applicable
Coherent Optical Modules1 YearAdvanced ReplacementNot applicable
PON/FTTX   
OpenPath ONT’s1 YearAdvanced Replacement30-days
OpenPath OLT’s3 YearsAdvanced Replacement30-days
OpenPath Accessories (Power Supply, Fans, etc.)1 YearAdvanced ReplacementNot applicable
Optical Passives   
Mux/Demux5 YearsPer expedited manufacturing lead timeNot applicable
PON Coexistence Filters5 YearsPer expedited manufacturing lead timeNot applicable
Splitters5 YearsPer expedited manufacturing lead timeNot applicable
Connectivity / Hardware   
Rack & Wall Mount Hardware5 Years Per expedited manufacturing lead timeNot applicable
MPO/MTP Cables, Fiber Jumpers, Filters5 YearsPer expedited manufacturing lead timeNot applicable
MPO Breakout Modules5 YearsPer expedited manufacturing lead timeNot applicable
Tools and Accessories   
Transceiver Management Modules/Kits1 YearAdvanced Replacement30-days
Click CleanersNot applicableNot applicableNot applicable
Batteries and Other AccessoriesNot applicableNot applicableNot applicable

 

If any product is deemed defective under the terms and conditions of the warranty, Precision Optical Technologies, Inc. will replace the item free of charge. For products where advanced replacement is offered, shipping costs covered by our company. The lifetime advanced exchange warranty coverage begins from the initial date of shipment from Precision OT’s facility and is only applicable to the original buyer of the equipment. Failure of equipment due to misuse, exceeding maximum input optical power specs, incorrect electrical voltages, product modification, abuse, neglect/mishandling, or improper environment exposure voids the warranty in its entirety.  Optical transceiver module connector/receptacle mating durability is limited to the definitions stated in the Telcordia GR-326-CORE specification.  Wear and tear from repeated connector and receptacle mating that exceeds the GR-326-CORE standard voids the warranty in its entirety.  The use of accessories and replacement parts in PrecisionOT equipment that are not Precision Optical Technologies branded voids the warranty in its entirety.  Software warranty is limited to product that is operated according to product specification and the associated user guide documentation.

Precision Optical Technologies, Inc. disclaims any liabilities or warranties, expressed or implied, beyond the remedies provided as stated in the lifetime warranty. Precision Optical Technologies, Inc. is not liable to the purchaser of a product for any damages, expenses, or lost revenues/savings/profits exceeding the original amount paid for the product. Damages resulting from abuse, accident, modifications and unauthorized repairs are not cover under this warranty. 

For more information on our Lifetime Warranty, contact us at info@precisionot.com.