Lifetime Warranty and Guaranteed Compatibility
Precision Optical Transceivers, Inc. realizes how important network functionality is to our customers. With this in mind, all products sold carry a warranty subject to the terms and conditions stated below:
Precision Optical Transceivers, Inc. offers a lifetime advanced exchange warranty for all standard optical, copper, and PAM4 based transceiver modules – this excludes all coherent optical modules, which each carry a 1 year warranty.
We warrant that optical accessories, including fiber jumpers/cables and optical filters are free from defects in materials and workmanship for 5 years from the date of delivery. We also guarantee our TN100 series transceiver management modules are free from defects in materials and workmanship for 1 year (TN100-XS, TN100-S-BT).
Our lifetime warranty excludes consumable products such as Click Clean Fiber Cleaners and transceiver management tool accessories – this includes batteries, cables and other accessories.
If any product is deemed defective under the terms and conditions of the warranty, Precision Optical Transceivers, Inc. will replace the item free of charge. This advanced replacement is offered with shipping costs covered by our company. The lifetime advanced exchange warranty coverage begins from the initial date of shipment from Precision OT’s facility and is only applicable to the original buyer of the equipment. Failure of equipment due to misuse, exceeding maximum input optical power specs, incorrect electrical voltages, product modification, abuse, neglect/mishandling, or improper environment exposure voids the warranty in its entirety.
Precision Optical Transceivers, Inc. disclaims any liabilities or warranties, expressed or implied, beyond the remedies provided as stated in the lifetime warranty. Precision Optical Transceivers, Inc. is not liable to the purchaser of a product for any damages, expenses, or lost revenues/savings/profits exceeding the original amount paid for the product. Damages resulting from abuse, accident, modifications and unauthorized repairs are not cover under this warranty.
For more information on our Lifetime Warranty, contact us at firstname.lastname@example.org.